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Portal
Manage your Sites, Agency, Clients, Users, Domains, Billing and more.
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Portal - Overview Introduction
Portal is where everyone begins when they log into Siteglide, this is the home to everything agency, clients, sites, users, and billing.
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Portal - Support Tickets
Support Tickets is a page in Portal that allows you to both view existing tickets you have submitted to the Siteglide team and create a new ticket. If the Siteglide team create a ticket on your behalf, that ticket will also be visible from your Portal Support Tickets page. You will also be able to view any tickets created for or by other members of your Agency team, so you can see what is
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How To Put A Site Live
Ready to put your site live? Read this document to find out what your options are and what you can expect from the process.
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Getting Started With Your Portal
Portal gives you a high-level overview your Agency's Sites, Clients and Users. Start here!
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Agency - Getting Started
Your Agency is where you can see more information about your Agency, make your Agency public, and view your Clients, Users and Sites.
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Clients - Getting Started
This enables you to keep Sites for specific Clients in one area, with these Users only being able to access Sites within their Client.
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Sites - Getting Started
Manage and view information about all of your sites in one area.
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Users - Getting Started
'All Users' shows you a list of all of the Users for your Agency and all of the Users for Clients made within your Agency.
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FAQ - How do I delete a user from a site?
Currently it isn't possible for you to remove users from a site, or from the system. Please get in touch with support to make this request, quoting the User ID (and Site ID if removing from a Site) and we can perform the action for you.
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Sites - Domains - Add External Domain
If you have a domain that is managed in GoDaddy or another registrar and would like to point it to a Siteglide website you can use our External Domain feature. This means that you can continue to manage your DNS through GoDaddy. Step 1: Select External You can get here by Portal - All Sites - A Site you want to add DNS for - 'Add Domain'. Whilst adding a new domain, click to add externally.
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Sites - Domains - DNS Record Types and Explanations
Here are a list of common DNS record types along with an explanation of what they are and how they are typically used.
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Sites - Domains - How do I find out which registrar my domain is with?
If you are unsure which registrar your client is using to run their domain on, you can easily find out by running a Domain Name Registration
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Sites - Domains - Adding DNS records to a Domain on Siteglide
Find out how to add DNS records to a Domain for a Site.
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Sites - Domains - Adding A Fully Delegated Domain
Adding a fully delegated domain to Siteglide and find your nameservers to update in your registrar.
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Sites - Domains - How does SSL work with my site?
All sites on Siteglide are protected with Secure Sockets Layer (SSL) protocol. An SSL certificate is generated and maintained, free
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Sites - Domains - Introduction
'Domains' is an area in Portal used to add new a domain to a site, or manage existing domains and records.
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Sites - Domains - What is a Domain Name?
A Domain Name is a string of text that maps to a numeric IP address, used by humans to access a website.
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Sites - Domains - What is DNS?
Domain Name System, or “DNS” as it’s more commonly called, is essentially an address book for the internet.
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Sites - Domains - What is a Domain Name Registrar?
A Domain Name Registrar is a company from whom you can purchase ownership of a domain name and control where your domain points to.
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Sites - Domains - How To Delete A Domain
Find out how to delete a Domain from a Site.
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Sites - Domains - Default Domains
A default domain is the main "home" for your site, and can be selected when creating or editing a domain.
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Community - Getting Started
Connect and collaborate with other digital agencies, and view all available Modules within the Siteglide marketplace.
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Marketplace - Getting Started
On Siteglide you can tap into our Modules system to create add-ons to almost any area of Siteglide and release them either privately within your own agency, or publicly on the Module Marketplace. Within this doc, you can find helpful information covering Marketplace, such as: Introduction Filtering All Modules Module Details Installing Modules Introduction A Module is a collection of
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Siteglide Account Plans
Pick the right plan to help you succeed
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Billing - Overview
How to get started with Siteglide billing
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Portal - Billing - Subscription Changes 2021
Changes to subscriptions based on usage
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Portal - Billing - Multipacks
Earn further discounts by buying in bulk
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Portal - Billing - Subscription & Usage
Manage your site subscription based on usage metrics
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Portal - Billing Setup
Billing setup to pay and be able to put sites live
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Portal - Billing - OLD Subscription Changes
Changes to subscriptions based on usage
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Final Early Adopter Offer! (expired)
Offer expired - please contact sales@siteglide.com with any questions
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Site Backups and Disaster Recovery
Ensuring your clients sites data and code is backed up and accessible
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Data Security Measures
Ensuring your clients' sites' data is secure and safe
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FAQ - How to access previous versions of your Siteglide Site's code after committing to GitHub
Prerequisites You have already followed the previous Article How to Back Up your Site and have a repository with a master branch and at least two commits (each containing a different backup of your Siteglide Site's codebase) You are familiar with Siteglide CLI, along with the sync, pull and deploy commands Introduction In the article [How to Back Up y
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FAQ - How to back up your Siteglide Site's code
How to Backup your Site to a GitHub Repository using Siteglide CLI pull and GitHub commits
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Clients - What Clients See
Client users are invited to their Client company within Siteglide; this area will only show the Users, Sites and elements that are relevant to this user type. Client users have different level of access to Agency users and therefore have a different experience. Within this doc, you can find helpful information covering what Client users see and experience, such as: Client Settings Client Details Tab Users Tab [Invite New
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