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Articles on:Portal
Manage your Sites, Agency, Clients, Users, Domains, Billing and more.

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  • Siteglide Affiliate Programme
    Earn trailing commissions by recommending and promoting Siteglide to digital agencies or website owners/clients. Signup here: https://siteglide.firstpromoter.com/ We pay 20% commission on ALL payments made by the people you refer ongoing. You can even passively earn exponentially increasing recurring revenue simply by promoting or recommending Siteglide to digital agencies who go on to build new sites each month! Full details Signup to become an affiliate here: https://siteglideSome readers
  • Portal - Support Tickets
    Support Tickets is a page in Portal that allows you to both view existing tickets you have submitted to the Siteglide team and create a new ticket. If the Siteglide team create a ticket on your behalf, that ticket will also be visible from your Portal Support Tickets page. You will also be able to view any tickets created for or by other members of your Agency team, so you can see what isFew readers
  • Portal - Overview Introduction
    Portal is where everyone begins when they log into Siteglide, this is the home to everything agency, clients, sites, users, and billing.Few readers
  • How To Put A Site Live
    Ready to put your site live? Read this document to find out what your options are and what you can expect from the process.Some readers
  • Getting Started With Your Portal
    Portal gives you a high-level overview your Agency's Sites, Clients and Users. Start here!Few readers
  • Agency - Getting Started
    Your Agency is where you can see more information about your Agency, make your Agency public, and view your Clients, Users and Sites.Popular
  • Clients - Getting Started
    This enables you to keep Sites for specific Clients in one area, with these Users only being able to access Sites within their Client.Some readers
  • Sites - Getting Started
    Manage and view information about all of your sites in one area.Popular
  • Users - Getting Started
    'All Users' shows you a list of all of the Users for your Agency and all of the Users for Clients made within your Agency.Few readers
  • FAQ - How do I delete a user from a site?
    Currently it isn't possible for you to remove users from a site, or from the system. Please get in touch with support to make this request, quoting the User ID (and Site ID if removing from a Site) and we can perform the action for you.Few readers
  • Sites - Domains - Add External Domain
    If you have a domain that is managed in GoDaddy or another registrar and would like to point it to a Siteglide website you can use our External Domain feature. This means that you can continue to manage your DNS through GoDaddy. Step 1: Select External You can get here by Portal - All Sites - A Site you want to add DNS for - 'Add Domain'. Whilst adding a new domain, click to add externally.Some readers
  • Sites - Domains - DNS Record Types and Explanations
    Here are a list of common DNS record types along with an explanation of what they are and how they are typically used.Some readers
  • Sites - Domains - Adding DNS records to a Domain on Siteglide
    Find out how to add DNS records to a Domain for a Site.Few readers
  • Sites - Domains - Adding A Fully Delegated Domain
    Adding a fully delegated domain to Siteglide and find your nameservers to update in your registrar.Few readers
  • Sites - Domains - How do I find out which registrar my domain is with?
    If you are unsure which registrar your client is using to run their domain on, you can easily find out by running a Domain Name RegistrationFew readers
  • Sites - Domains - How does SSL work with my site?
    All sites on Siteglide are protected with Secure Sockets Layer (SSL) protocol. An SSL certificate is generated and maintained, freeFew readers
  • Sites - Domains - Introduction
    'Domains' is an area in Portal used to add new a domain to a site, or manage existing domains and records.Few readers
  • Sites - Domains - What is DNS?
    Domain Name System, or “DNS” as it’s more commonly called, is essentially an address book for the internet.Few readers
  • Sites - Domains - What is a Domain Name Registrar?
    A Domain Name Registrar is a company from whom you can purchase ownership of a domain name and control where your domain points to.Few readers
  • Sites - Domains - What is a Domain Name?
    A Domain Name is a string of text that maps to a numeric IP address, used by humans to access a website.Few readers
  • Sites - Domains - How To Delete A Domain
    Find out how to delete a Domain from a Site.Few readers
  • Sites - Domains - Default Domains
    A default domain is the main "home" for your site, and can be selected when creating or editing a domain.Few readers
  • Marketplace - Getting Started
    On Siteglide you can tap into our Modules system to create add-ons to almost any area of Siteglide and release them either privately within your own agency, or publicly on the Module Marketplace. Within this doc, you can find helpful information covering Marketplace, such as: Introduction Filtering All Modules Module Details Installing Modules Introduction A Module is a collection ofFew readers
  • Community - Getting Started
    Connect and collaborate with other digital agencies, and view all available Modules within the Siteglide marketplace.Few readers
  • Billing - Getting Started
    How to get started with Siteglide billingSome readers
  • Siteglide Account Plans
    Pick the right plan to help you succeedSome readers
  • Portal - Billing - Subscription Changes 2021 onwards
    Changes to subscriptions based on usageSome readers
  • Portal - Billing - Multipacks
    Earn further discounts by buying in bulkFew readers
  • Portal - Billing - Subscription & Usage
    Manage your site subscription based on usage metricsFew readers
  • Portal - Billing - OLD Subscription Changes
    Changes to subscriptions based on usageFew readers
  • Portal - Billing - Automatic Upgrades
    Automatic Site Upgrades Sites can be automatically upgraded to the next available plan on the 1st of the following month if the cost of Extras exceeds the difference in cost to upgrade to the appropriate plan. Automatic upgrades by the system ensure that if usage increases on a site, the cheapest option is chosen and charged. Existing Agencies Prior to 27th May 2022 - Your sites will continue to operate as they always have, nothing will be automatically changed for you. Your default "AgFew readers
  • Site Backups and Disaster Recovery
    Ensuring your clients sites data and code is backed up and accessibleFew readers
  • Data Security Measures
    Ensuring your clients' sites' data is secure and safeFew readers
  • FAQ - How to back up your Siteglide Site's code
    How to Backup your Site to a GitHub Repository using Siteglide CLI pull and GitHub commitsFew readers
  • Clients - What Clients See
    Client users are invited to their Client company within Siteglide; this area will only show the Users, Sites and elements that are relevant to this user type. Client users have different level of access to Agency users and therefore have a different experience. Within this doc, you can find helpful information covering what Client users see and experience, such as: Client Settings Client Details Tab Users Tab Invite NewFew readers
  • FAQ - How to access previous versions of your Siteglide Site's code after committing to GitHub
    Prerequisites You have already followed the previous Article How to Back Up your Site and have a repository with a master branch and at least two commits (each containing a different backup of your Siteglide Site's codebase) You are familiar with Siteglide CLI, along with the sync, pull and deploy commands Introduction In the article How to Back Up yFew readers

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