To best serve our customers we have 3 Account Plans:

Business, Agency and Agency Pro.

These plans do not limit what you can build in Siteglide at all, they simply define what access, management, support and pricing you get as a Siteglide customer.

Find out more about each plan to determine which is right for you:

Business

Our Business plan is the default plan that you start on when you sign up and is available free of charge. This is perfect for businesses looking to build their own website on Siteglide or small agencies/freelancers looking to just build one website at a time. See the image above for full details of what's included but here are the key points:

  1. You will only be able to build one Staging site at a time and can only extend each to a maximum of 60 days before needing to make it a paid Site (otherwise it will be deleted).
  2. You will not receive any discounts on our licence fees.
  3. You will not have access to features such as Connect Billing, Site Copy, White-labelling, Alpha Access and will not receive a free Agency site.
  4. You will receive Account only support and will need to work with 3rd parties for additional assistance (we have Experts we can recommend, see our Support Policy)
  5. You do not get a Support SLA but we aim to always respond within 2 working days (often far quicker).

Agency

Our Agency plan is where small to mid-size Agencies might start out but we strongly recommend looking at the benefits of the Agency Pro plan. This plan allows you to build sites simultaneously and provides some great additional features. See the image above for full details of what's included but here are the key points:

  1. You will be able to build up to 10 sites simultaneously and extend each for up to 90 days.
  2. You will receive a 20% discount on Siteglide licence fees for sites that you put live while on the Agency plan.
  3. You will have access to the Connect Billing, Site Copy and White-labelling features.
  4. You will not get Alpha Access or receive a free Agency site.
  5. You will receive Account and Troubleshooting support and will need to work with 3rd parties for additional assistance (we have Experts we can recommend, see our Support Policy)
  6. You will have a 1 working day response SLA for support queries.
  7. We also offer a fee waiver where if you have (and maintain) at least 25 paid sites with us you get the Agency plan free of charge (saving $2000 per year).

Agency Pro

Our Agency Pro plan is for digital agencies really looking to accelerate and maximise their experience with using Siteglide. It allows you to take full advantage of our maximum discounts, build unlimited sites, get full access to all our Agency features and get the best support to ensure you succeed. See the image above for full details of what's included but here are the key points:

  1. You will be able to build unlimited Staging Sites and extend them indefinitely.
  2. You will receive a massive 40% discount on Siteglide licence fees for sites that you put live while on the Agency Pro plan.
  3. You will have access to the Connect Billing, Site Copy and White-labelling features.
  4. You will also get Alpha Access and receive a free Agency site (up to the Plus Plan).
  5. You will receive Account and Technical support to help you get the most from Siteglide (See our Support Policy)
  6. You will have a 4 working hour response SLA for support queries.
  7. We also offer a fee waiver where if you have (and maintain) at least 100 paid sites with us you get the Agency plan free of charge (saving $5000 per year).

Related links:

Billing Overview

Agency Direct billing

Client Connect billing

Subscription & Usage

Subscription Changes

Agency Starter Pack

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