A Form Autoresponder is an email sent to the site visitor who fills out the form. A Form Workflow is an email sent to site administrators to notify them of a new form Case (submission).

Note: The default value of the "from" field in both Autoresponders and Workflows is the email of the user who creates the form. In the case of ready-made Forms on Starter Site, the default for these are set as "no-reply@siteglide.com"

Where can you do this?

When editing a Form, navigate to the Autoresponder and Workflow tabs; and scroll down until you reach the "Content" code block.

Fields within "Autoresponder" include the following:

  • Enabled toggle
  • From (the default is set as the email of the user who creates this Form)
  • CC
  • BCC
  • Reply To: (the default is set as the email of the user who creates this Form)
  • Subject
  • Template
  • Content

Fields within "Workflow" include the following:

  • From (the default is set as the email of the user who creates this Form)
  • To (the default is set as the email of the user who creates this Form)
  • CC
  • BCC
  • Subject
  • Template
  • Content

Note: You can enter multiple addresses into these fields (From, To, CC, BCC, Reply-To) using a comma-separated format, for example: developer@siteglide.com, client@siteglide.com

Outputting Data Within Autoresponders and Workflows

You can output data from your Forms and Cases within your Autoresponders and Workflows by adding the relevant liquid to your Content, at the bottom of editing these.

By default, name and email address are automatically added to these emails using the following:

Name: {{form.properties.name}}

Email: {{form.properties.email}}

You can use "Insert Field" to the right-hand side of this Content block to add data such as:

  • Form Name
  • user_id
  • Name
  • Email
  • And any other shortcuts that are relevant to this Form's fields.

You can also output other data, such as default fields and custom fields, using any of the following:

Default fields:

Custom Field Examples:

  • {{form.properties.form_field_3_1}} - outputs the custom field. Update to match the correct field ID
  • {{form.properties.form_field_3_1 | asset_url}} - appends asset_url path to the field contents, this is useful for file field types.
form_field_3_1

- where 3 = form ID and 1 = field ID. You can easily find out the field ID by looking at the default form layout in your Code Editor.

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