Group 65Go to Siteglide
All Collections
eCommerce
Frequently Asked Questions
FAQ - I have a bug where I add a Custom Field Set to a Product and it doesn't save, what can I do?

FAQ - I have a bug where I add a Custom Field Set to a Product and it doesn't save, what can I do?

We have a known issue in the eCommerce UI where two save buttons will appear. Here's how to get around it while it is being fixed.
Matt Jones avatar
Written by Matt Jones
Updated over a week ago

Answer


Unfortunately this known issue won't be fixable soon. In the meantime, follow these steps to workaround it.

  1. In the Custom Field Sets tab, select the Custom Field Set you want. 
  2. You'll notice that there are two save buttons. You will need to upper one to save changes specific to custom field sets first. 
  3. You will then be able to use the lower save button to save the entire Product.
  4. If this appears not to work- wait a few moments and refresh the Page. It can sometimes take time to build the Custom Field Set as a model in the Database.
Did this answer your question?