Articles on: eCommerce

Orders - Getting Started

Orders in eCommerce are where you can view and manage orders made on your Site.

Here, you can view orders made, filter between dates, and delete orders.

Within this doc, you can find helpful information covering Orders, such as:

Finding Orders
Order Details
Editing Orders

Finding Orders

While viewing your Site Admin, use the left-hand menu to click "eCommerce" and expand the sub-menu. Next, click on "Orders" to view a list of Orders on your Site.

Order Details

By clicking onto any Order ID, you can view and manage key details about this Order, such as:

Date - The time and date this Order was created
Name - Name entered by user who submitted this Order
Email Address - Email entered by user submitting this Order
Status - The status of the Order - 'Awaiting Payment' , 'Payment Complete' , 'Payment Failed' , or custom
Billing Address - Billing address entered by the user
Shipping Address - Shipping address entered by the user
Payment ID - (only for Stripe) - Payment ID for this user and Order within Stripe
Gateway - PayPal or Stripe

Product Table:

Name - Name of the Product or Shipping Option chosen by the user
Attributes - Attributes chosen for this Product by the user
Quantity - The quantity selected by the user
Price Per Item - The price per Product
Total - The total price per Product and Attributes.

Editing Orders

For the ability to be able to edit Orders, you will need to be on eCommerce 1.10.0 or later .

From 'View Details', navigate to the next tab along 'Editor' to view and edit information about this Order, such as:

Billing Address
Shipping Address

Getting Started With Siteglide eCommerce
eCommerce - Products - Introduction
eCommerce Settings
Order Confirmation Emails
Cart, Checkout and Orders Flow with Secure Zones Module - Tutorial
eCommerce - Add Items from a Previous Order to the Cart
eCommerce - Shipping Options
FAQ - How to add optional (tax-free) donations at Checkout
FAQ - How do I create a catalogue of eCommerce Products?
How to Set Up a Shopping Cart and Guest Checkout - Tutorial

Updated on: 10/03/2022

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